Legal

Privacy Policy

Momi is committed to high standards of security and privacy. We take data protection seriously and use personal information only as described in this policy.

1. Purpose, Acceptance & Scope

This Privacy Policy explains how Momi collects, uses, stores, and protects personal information when you browse our website, create an account, or make a purchase.

By accessing or using our website and services, you acknowledge that you have read and understood this Policy. If you do not agree, please do not use the website.

Scope: This Policy applies to information that can identify you directly or indirectly and that we process through our store.

2. Information We Collect

We may collect and store information when you:

  • Create an account (name, email, shipping address, phone number, and similar details).
  • Place an order (billing and delivery information, order details, and payment confirmation data).
  • Interact with the website (pages visited, searches, device information, and similar usage data).
  • Contact us (messages sent via email, forms, chat, or comments).

We may also validate certain information to help prevent fraud and protect our customers and business.

3. How We Use Your Information

We use personal information to:

  • Process orders, payments, shipping, returns, and customer support.
  • Improve our website, products, and shopping experience.
  • Understand customer preferences and improve our offerings.
  • Send service-related updates (order status, delivery updates, account notifications).
  • Send marketing messages (promotions and offers) when permitted by law — and you can opt out anytime.
We do not sell your personal data.

4. Sharing With Service Providers

To operate our store, we may share limited information with trusted service providers, such as:

  • Payment processing and fraud prevention partners
  • Shipping carriers and logistics providers
  • Customer support tools
  • Marketing and analytics services (when applicable)

These partners are authorized to use your information only as necessary to provide services to us, under confidentiality and security obligations.

5. Cookies & Similar Technologies

We use cookies and similar technologies to improve site functionality, understand browsing behavior, and personalize your experience.

You can change cookie settings in your browser. Disabling cookies may affect some features of the website.

Tip: Cookies help us remember preferences and keep the shopping experience smooth and secure.

6. Legal Requests & Protection

We may disclose information if required to comply with applicable law, legal processes, or lawful requests from authorities.

We may also share information when reasonably necessary to investigate, prevent, or take action regarding suspected fraud, security issues, or violations of our terms.

7. Data Security & Storage

We apply appropriate technical and organizational measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

Personal data is stored in restricted-access systems, and authorized personnel are bound by confidentiality obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and, when appropriate, notify customers through available channels.

9. Marketing Messages & Opt-Out

We may send promotional messages via email, SMS, or other channels where permitted. You can opt out at any time using the unsubscribe option in the message or within your account settings (when available).

Need help? Contact us anytime.